FAQ's, Privacy Policy and Terms and Conditions

Returns and Exchanges

What is your return policy?
Caimon Oil offers a 30-day return policy for products purchased at caimon.com. If you are not completely satisfied with your purchase, please email within 30 days.
How do I request a return or exchange?
We’re sorry you didn’t love your Caimon Oil.
• Please email support@caimon.com to arrange your free return or exchange.
Returns & Exchanges
Only items purchased on caimon.com (USA) will be accepted for return or exchange. Your full purchase price excluding any shipping costs associated with the original order will be refunded to your original form of payment. Credit card refunds usually take 5-10 business days to appear on your statement. Limit one return per name, household, or address on opened product(s).

Shipping

Orders shipped to addresses within the 50 states of the United States of America include free shipping. International shipping will result in an additional shipping charge. We strive to ship your order as quickly as possible. However, our shipping estimates are not guarantees or promises that a product will ship on a specific day or be received by you within a specific period. The amount of time it takes for you to receive a product will depend on how long it takes us to process your order and how long it takes the carrier to deliver the order to you once it is shipped.

Our preferred shipping carrier is USPS. However, we reserve the right to use other shipping carriers.

Sorry, we are unable to ship to P.O. Boxes. All items must be shipped to a valid street address.

Shipping charges are based upon standard shipping through USPS. Not all shipping methods are available in all geographic areas, see www.usps.com for details:
Standard Delivery: (5-8 Business Days)
Orders are typically delivered within 5 – 8 business days. Actual delivery time depends on shipping distance and may vary.
Delivery to some remote addresses may require up to 2 additional days.
See www.usps.com for additional details.
Caimon Oil (“us”, “we”, or “our”) operates the http://www.caimon.com website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from http://www.caimon.com

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). We may also collect data associated with your visit such as your IP address and enrich it with additional information. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, City, State, Province, ZIP/Postal code
  • Cookies and Usage Data
  • Social Handles such as your facebook ID